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Frequently Asked Questions

Everything you need to know about shopping with Little Luxuries. Can't find your answer? Contact us — we're happy to help.

Yes — we deliver to all seven emirates across the UAE. We offer free next-day delivery in Dubai for orders over AED 250. Delivery to Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain typically takes 2–3 business days.
Delivery within Dubai is free for orders over AED 250. For orders below AED 250, a standard delivery fee applies and is calculated at checkout. For deliveries to other emirates, shipping rates are shown at checkout based on your location.
Orders placed before 12pm (noon) are typically dispatched the same day. Dubai orders are delivered next day. Orders to other UAE emirates are usually delivered within 2–3 business days. You will receive a tracking notification once your order has been dispatched.
Yes. Once your order is dispatched you will receive an email confirmation with a tracking link so you can follow your delivery in real time. You can also reach us on WhatsApp at any time for an update.
We currently deliver within the UAE only. If you are based outside the UAE and would like to discuss a larger or special order, please email us at iloveit@littleluxuries.ae and we will do our best to assist you.
Our courier will attempt to contact you. If you are unavailable they will leave a notification and attempt redelivery. You can also contact us on WhatsApp to arrange an alternative delivery time or slot.
Yes! Select Click & Collect at checkout and pick up your order from our store in Town Centre Jumeirah, Dubai. We will notify you when your order is ready — usually within a few hours of placing it during store hours.
We want you to love everything you purchase from us. If you are not completely satisfied, you may return most items within 14 days of receipt, provided they are unused, in their original packaging, and in the same condition as received. Please contact us before sending anything back.
Simply contact us via WhatsApp, email (iloveit@littleluxuries.ae), or call us on +971 4 349 4755 within 14 days of receiving your order. Share your order number and reason for return and our team will guide you through every step.
Yes. Items purchased in our Town Centre Jumeirah store can be returned or exchanged in person within 14 days of purchase with your original receipt. Please bring the item in its original condition and packaging.
For hygiene and quality reasons, we cannot accept returns on items that have been used, washed, or removed from their original packaging. Sale items and personalised or custom orders may also be non-returnable. If in doubt, please contact us before you purchase.
We are so sorry! Please contact us within 48 hours of delivery via WhatsApp or email with a photo of the issue. We will arrange a replacement or full refund at no cost to you — you do not need to return the item.
We accept all major credit and debit cards (Visa, Mastercard), Google Pay, and Apple Pay for fast one-tap checkout. All payments are processed securely through our Shopify-powered store.
Please contact us as soon as possible via WhatsApp or email if you need to cancel or amend your order. We can usually make changes if your order has not yet been dispatched. Once an order is out for delivery, cancellations are no longer possible.
Please check your spam or junk folder first. If you still cannot find it, contact us at iloveit@littleluxuries.ae or on WhatsApp with your name and the email address used at checkout — we will resend it right away.
Absolutely. Our store is powered by Shopify, one of the world's most trusted ecommerce platforms. All transactions are SSL-encrypted and processed through certified, secure payment gateways. We never store your card details.
Yes. All prices displayed on our website are inclusive of 5% UAE VAT. No additional taxes are added at checkout beyond any applicable delivery fees.
We carefully curate our collection from artisan makers and premium brands across Europe, Japan, and beyond — including handcrafted Japanese ceramics, European floral crockery, and unique linen textiles. Each piece is chosen for its quality, character, and the joy it brings to your home.
Some of our pieces are limited-edition or one-of-a-kind, so we cannot always guarantee a restock. If an item you love is sold out, contact us via WhatsApp or email and we will let you know if it is coming back. You can also follow us on Instagram (@littleluxurieslove) for new arrivals.
Items are sold on a first-come, first-served basis and cannot be officially reserved online. However, if you contact us on WhatsApp, we will do our best to hold an item for up to 24 hours while you arrange your order.
Yes! Our store in Town Centre Jumeirah, Dubai is open for you to browse, touch, and experience our full collection. Many online items are also available in store. We always recommend visiting if you are unsure about size, texture, or colour — our team will be delighted to help.
Yes, we carry a selection of wallpapers and fabrics. As stock and quantities vary, we recommend visiting our Jumeirah store or contacting us at iloveit@littleluxuries.ae for current availability, pricing per metre, and ordering arrangements.
Care instructions vary by product. Most ceramic and pottery pieces are dishwasher-safe unless stated otherwise. Linen and textile items should be washed on a gentle, cool cycle. For specific care guidance on any item, contact us and we will advise you personally.
Many of our pieces make truly beautiful, meaningful gifts. You can add a personalised card at checkout using the "Add a Card" option. We are also happy to arrange gift wrapping — just message us on WhatsApp before placing your order.
Our store is located in Town Centre Jumeirah, Dubai. We have been part of the Jumeirah community since 2006. Call us on +971 4 349 4755 or email iloveit@littleluxuries.ae for directions and exact opening hours.
Our hours may vary during public holidays and special occasions. Please call us on +971 4 349 4755, message us on WhatsApp, or email us at iloveit@littleluxuries.ae for our current opening times.
You can reach us in several ways: via the WhatsApp button on our website, by phone on +971 4 349 4755, by email at iloveit@littleluxuries.ae, or by visiting us in person. We aim to respond to all messages within a few hours during business hours.
Yes, we love working with interior designers and stylists. If you are a trade professional or furnishing a project, please get in touch at iloveit@littleluxuries.ae and our team will be happy to discuss your needs.
We are happy to accommodate larger orders for events, hospitality projects, and corporate gifting. Please email us at iloveit@littleluxuries.ae or call +971 4 349 4755 and our team will help put together the perfect selection.
Yes! We love helping you make a beautiful impression. Message us on WhatsApp before placing your order to request gift wrapping and we will prepare your items with care — perfect for any occasion.
Yes — simply tick the "Add a Card" option on the product page and write your message at checkout. Your personalised card will be included with the delivery so the recipient knows exactly who sent such a lovely gift.
Absolutely. Simply enter the recipient's delivery address at checkout. We recommend also adding a personalised card message so they know who their beautiful gift is from!
If you are not sure what to choose, a Little Luxuries gift card lets your recipient pick exactly what they love. Please contact us at iloveit@littleluxuries.ae or visit us in store to arrange one.

Still have a question?

Our team is always happy to help. Reach us on WhatsApp, by phone, or by email — we usually respond within a few hours.

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