Shipping policy
Shipping policy
Fast, Reliable & Transparent Shipping Options
At Little Luxuries, we ensure a seamless shopping experience with clear delivery options across the UAE.
Free In-Store Pickup
Cost: Free
Collect your order from Little Luxuries at your convenience. Once your order is ready for pickup, we’ll notify you.
Pickup location:
Little Luxuries
Town Centre
Jumeirah Beach Road
Jumeirah 1 DU
United Arab Emirates
Store pickup hours: 10:00 AM – 10:00 PM, Monday to Sunday
How it works:
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Choose In-Store Pickup at checkout.
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We’ll notify you (email/WhatsApp/call) when your order is ready.
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Visit the store with your order confirmation and a valid ID to collect.
Dubai Delivery
Free Next-Day Delivery – Orders AED 350 & Above
Cost: Free
Customers in Dubai receive free next-day delivery on qualifying orders of AED 350 or more.
Order cutoff: 3:00 PM UAE Time
Orders placed before 3:00 PM will be processed for next-day delivery.
Orders placed after the cutoff will be processed on the following day.
Estimated delivery: 1–2 business days.
Standard Next-Day Delivery – Orders Below AED 350
Cost: AED 20
For Dubai orders below AED 350, standard next-day delivery is available for AED 20.
Order cutoff: 3:00 PM UAE Time
Orders placed before 3:00 PM will be processed for next-day delivery.
Orders placed after 3:00 PM will be processed on the following day.
Dubai Same-Day Delivery
Cost: AED 35
Same-day delivery is available for eligible Dubai orders placed before the daily cutoff.
Order cutoff: 3:00 PM UAE Time
Orders placed before 3:00 PM may qualify for same-day delivery.
Orders placed after 3:00 PM will be delivered on the following delivery day.
Same-day delivery may be subject to product availability, delivery location, order size, and courier capacity.
Abu Dhabi Delivery
Abu Dhabi Delivery
Cost: AED 25
Order cutoff: 12:00 PM UAE Time
Orders placed before 12:00 PM will be processed according to the available Abu Dhabi delivery schedule.
Orders placed after 12:00 PM will be processed on the following day.
Estimated delivery: 2–3 business days.
Other Emirates Delivery
Delivery is available to Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.
Cost: AED 20
Order cutoff: 1:00 PM UAE Time
Orders placed before 1:00 PM will be processed for the earliest available delivery.
Orders placed after 1:00 PM will be processed on the following day.
Estimated delivery: 2–3 business days.
Delivery times may vary for remote or special-zone locations.
Bulky & Oversized Delivery (including bulk orders)
Cost: Custom pricing (quoted per order)
For large furniture, or multi-item/bulk deliveries, shipping is priced on a case-by-case basis.
How it works:
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All bulky or oversized items and bulk orders are custom priced based on size, weight, quantities, and destination.
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After checkout we will email a shipping quote within 24 hours for your approval.
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You may accept the quoted fee for delivery scheduling or cancel your order for a full refund if you decline the quote.
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Typical delivery window: 2–3 business days from confirmation of the custom quote (timing may vary depending on location and logistics).
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We arrange safe and secure transportation for furniture and larger Items, and will contact you to schedule delivery if required.
International Shipping
We currently offer international shipping to:
- Qatar
- Saudi Arabia
- Bahrain
- Oman
International Shipping Terms
- International shipping charges are calculated based on package size, weight, destination, and courier rates.
- Shipping costs will be displayed at checkout whenever available. In some cases, we may contact you separately with a custom shipping quotation.
- Delivery timelines vary by destination and customs processing and are estimates only.
- Customers are fully responsible for any customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country.
- Little Luxuries is not responsible for delays caused by customs clearance, local authorities, or courier-related issues outside our control.
- If a shipment is refused by the customer or returned due to unpaid customs duties or incorrect address details, the customer will be responsible for all return shipping charges, customs fees, and related costs.
- Certain fragile, oversized, heavy, or restricted items may not be eligible for international shipping.
- We reserve the right to cancel and refund any international order that cannot be fulfilled due to shipping restrictions or courier limitations.
International Delivery Estimates
Estimated delivery timelines for international orders are generally between 4–8 business days, depending on destination and customs processing.
Outside-Area Deliveries (Remote Emirates / Special Zones)
If your address falls into a remote or special-zone area, we may need to quote separately. We will email you a shipping quote within 24 hours for approval.
Order Tracking
Once your order has been dispatched via Aramex, we’ll send you a tracking link so you can monitor your delivery in real time directly on the Aramex website.
Delivery Delays
During peak seasons (Ramadan, Eid, National Holidays, Black Friday, etc.), or due to unforeseen events, delivery may take longer than expected. In such cases, we will notify you promptly.
Returns & Exchanges
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Returns or exchanges are accepted within 7 days of receiving your order.
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Items must be unused, in original condition, with tags and packaging intact.
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Return shipping costs are the customer’s responsibility unless otherwise agreed.
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Bulky or heavy items may incur additional collection fees.
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Refunds are issued as store credit or exchange only.
For full details, please see our Return & Refund Policy.
Need Help?
We’re happy to assist! If you have any questions, contact us at:
Email: iloveit@littleluxuries.ae
Call or WhatsApp: +971 52 378 5612
Visit us: Little Luxuries, Town Centre, Jumeirah Beach Road, Jumeirah 1 DU, UAE
We're available to help via email, phone, or WhatsApp for a seamless shopping experience.
